# Installation FAQs Installation is simple - and in the unlikely event of problems, correcting is also very easy. Here are the questions we have received once in a while and the answers that have solved it.
## Can't find the plug-ins
## ### 1. Look for them under the right menu They should appear in the menu "Filter" as "Power Retouche" or "Power Retouche Demo". These two should open submenus with all the PowerRetouche filters installed. PowerRetouche filters are recognizable on the name ending "PR" If that fails, then: ### 2. Check the installation folder The installer creates a folder called PowerRetouche (the demo installer also creates a folder called PowerRetoucheDemo). If for some reason you did not check the installation path - or thought it was OK - and the PowerRetouche folders are not in the right place, then the plug-ins won't show up. When installing, you MUST ensure you have the install path set to your plug-ins folder, since this is where these folder belong. "C:\Program Files\Adobe\Photoshop 6.0\Plug-Ins" is an example only. The installer has this as a suggested installation path, but since you can use PowerRetouches with so many host, we can not provide accurate installation paths for all. Remedy 1. If you discover you have misplaced these folders, simply move them to the correct plugins folder. Then you must relaunch your host application. No need to reboot the entire computer. ### 3. Check the plug-ins path in the host application The host will usually have an option for setting the plug-ins folder to some other than the default folder. Maybe the host looks somewhere else than in the folder called "Plug-ins". Perhaps it looks in a folder called "plugins". Remedy 1. Check the host application has set the plug-in path to your plug-ins folder. In Photoshop 6 you do this under the menu Edit>Preferences>Plug-in & Scratch disks. Here check/set the plugins path. Then you can either move the PowerRetouche folder(s) to this directory OR you can set up an alternative plug-in path pointing to the Powerretouches. ### 4. Many plug-ins installed already Maybe you have a lot of plug-ins installed. At a certain point Photoshop will get an overflow and push them all (ungrouped) under the "Other" Filter-menu item. So look under "other". All powerretouche filters end their name with PR. Remedy 1. Best solution is to get rid of unused plugins - like ungrouped freeware stuff or demos cluttering up the menu. 2. Get hold of an other plugin to manage plugins (plugin commander - you can find it easily on the net)
## They are in a folder called "Plug-ins", but still don't appear
### 1. Wrong installation path This usually is because you did not check the installation path when installing. If the installer did not point to the right place to begin with, it will create the folders along the original path. So the folder "Plug-ins" may be created by the installer and yet not be the right place. Since we have to install in an already created installation path, there is unfortunately no way to work around this except by you checking the installation path when installing. Check the host applications options to get its correct plug-in path. In Photoshop 6 you do this under the menu Edit>Preferences>Plug-in & Scratch disks. Here check/set the plugins path. Remedies 1. Simply move the PowerRetouche and PowerRetoucheDemo folders to the right place. ### ### ### 2. When installing, check the host application has set the plug-in path to your plug-ins folder. In Photoshop 6 you do this under the menu Edit>Preferences>Plug-in & Scratch disks and here check/set the plugins path 3. Incompatible host (very unlikely) Check the list of host applications on the Powerretouche website. 4. You host store plugins in a folder not called "plug-ins" but "plugins", "Plugins" or "Plug-ins". Move the PowerRetouche folders there.
## Do they work with all windows versions?
Yes! If the host does, so will the plugins, since the host handles the plugins, not windows.